FAQ

What is P Mart?

P Mart is your one-stop online shopping destination for groceries, fresh fruits & vegetables, household essentials, and daily-use products. We provide fast delivery services across Ranchi, Jamshedpur, Patna, and Kolkata, ensuring convenience right at your doorstep.

How can I place an order on P Mart?

You can place an order through our website or mobile app. Simply browse through categories, add your desired items to the cart, and proceed to checkout. Once the order is confirmed, our team ensures quick and safe delivery.

Does P Mart offer same-day delivery?

Yes, P Mart provides same-day delivery in most of its service areas. Orders placed before the cut-off time are delivered within a few hours. Delivery timelines may vary based on location and product availability.

What payment methods does P Mart accept?

P Mart offers multiple payment options including UPI, debit/credit cards, net banking, wallets, and Cash on Delivery (COD) for customer convenience. All transactions are 100% secure and hassle-free.

Can I return or exchange a product?

Yes, if you receive a damaged, expired, or incorrect product, you can easily request a return or replacement through our support team. P Mart follows a customer-first return policy, ensuring refunds or exchanges are processed smoothly.

Does P Mart charge for delivery?

Delivery charges depend on the order value and location. P Mart offers free delivery on minimum purchase orders above a certain amount, while a small fee may apply to smaller orders. Exact charges are displayed at checkout before you confirm your order.

How do I track my order?

Once your order is placed, you will receive an order confirmation with a tracking link via SMS or email. You can also track your order directly through the P Mart website or mobile app in real-time until it reaches your doorstep.

Is my personal information safe with P Mart?

Absolutely. P Mart follows strict data privacy and security measures to protect customer information. Your personal details and payment information are encrypted and used only for order processing and delivery purposes.

You can place an order through our website or mobile app. Simply browse through categories, add your desired items to the cart, and proceed to checkout. Once the order is confirmed, our team ensures quick and safe delivery.

Yes, P Mart provides same-day delivery in most of its service areas. Orders placed before the cut-off time are delivered within a few hours. Delivery timelines may vary based on location and product availability.

P Mart offers multiple payment options including UPI, debit/credit cards, net banking, wallets, and Cash on Delivery (COD) for customer convenience. All transactions are 100% secure and hassle-free.

Yes, if you receive a damaged, expired, or incorrect product, you can easily request a return or replacement through our support team. P Mart follows a customer-first return policy, ensuring refunds or exchanges are processed smoothly.

Delivery charges depend on the order value and location. P Mart offers free delivery on minimum purchase orders above a certain amount, while a small fee may apply to smaller orders. Exact charges are displayed at checkout before you confirm your order.

Once your order is placed, you will receive an order confirmation with a tracking link via SMS or email. You can also track your order directly through the P Mart website or mobile app in real-time until it reaches your doorstep.

Absolutely. P Mart follows strict data privacy and security measures to protect customer information. Your personal details and payment information are encrypted and used only for order processing and delivery purposes.

Do you want to get our quality service for your business?

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FAQ

You can place an order through our website or mobile app. Simply browse through categories, add your desired items to the cart, and proceed to checkout. Once the order is confirmed, our team ensures quick and safe delivery.

Yes, P Mart provides same-day delivery in most of its service areas. Orders placed before the cut-off time are delivered within a few hours. Delivery timelines may vary based on location and product availability.

P Mart offers multiple payment options including UPI, debit/credit cards, net banking, wallets, and Cash on Delivery (COD) for customer convenience. All transactions are 100% secure and hassle-free.

Yes, if you receive a damaged, expired, or incorrect product, you can easily request a return or replacement through our support team. P Mart follows a customer-first return policy, ensuring refunds or exchanges are processed smoothly.

Delivery charges depend on the order value and location. P Mart offers free delivery on minimum purchase orders above a certain amount, while a small fee may apply to smaller orders. Exact charges are displayed at checkout before you confirm your order.

Once your order is placed, you will receive an order confirmation with a tracking link via SMS or email. You can also track your order directly through the P Mart website or mobile app in real-time until it reaches your doorstep.

Absolutely. P Mart follows strict data privacy and security measures to protect customer information. Your personal details and payment information are encrypted and used only for order processing and delivery purposes.

Do you want to get our quality service for your business?

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